This notice explains how Cycle Revival handles personal data when you use the website, contact the workshop, or ask about bicycle servicing and repairs. It is written for general website use and does not cover services that are not described here.
Privacy data overview
We may process your name, email address, phone number if you choose to provide it, your message, and service preferences. We also process limited technical data such as server request metadata and browser or device information when you use the website.
We receive data when you submit the contact form, send an email, call us, or visit the workshop in person. Technical data is collected through the website and server systems as part of normal operation and security.
The website uses essential cookies to keep basic functions working and preference cookies to remember your privacy choices. We do not confirm the use of analytics or marketing cookies on this site.
We use cookies only for essential site operation and to remember privacy preferences. You can manage cookies through your browser settings, but some site features may not work properly if essential cookies are disabled.
Data processing overview
This section outlines the primary purposes for processing personal data, the categories of recipients involved in service delivery, and the legal context that may govern disclosure.
We use personal data to answer inquiries, arrange workshop communication, manage bicycle intake and service updates, support website security, and keep basic business records. We also use technical data to deliver the site and maintain reliable operation.
We may share limited data with trusted providers that help us operate the website, deliver technical support, or manage communications. These parties should use the data only for the services they provide to us and under appropriate confidentiality obligations.
We may share personal data if required by law, to respond to a lawful request, or to protect the security and integrity of the website and workshop records. We do not sell personal data.
You may ask to access, correct, or delete personal data we hold about you, and you may object to or limit certain processing where the law allows. If we need data to complete a service request or meet a legal duty, some requests may be limited.
To make a privacy request, contact us using the details in this notice and describe what you want us to do. We will review the request and respond in a practical way based on the data involved and any legal obligations that apply.
Inquiry records are kept for the time needed to respond and manage follow-up. Service-related records are kept for a practical period so we can complete the work, handle collection details, and maintain business records. When data is no longer needed, we delete it or make it non-identifiable where that is appropriate.
If we make material changes, we will update this page and use a reasonable method to draw attention to the new version when appropriate. The date of the latest update should be checked before you submit personal data.
